Consumer Fraud Report

Report fraud that occurs by text message or phone

Exiant Communications does not call consumers or businesses. We also do not provide robocalling services or products. If you believe that someone is using our service illegally, please contact the authorities to report it and also contact us at the form at the bottom of this page.

Report texting fraud

Texting fraud can include Phishing, rewards scams, and spam.

Report phone fraud

Phone fraud can include Caller ID spoofing. Stay informed and know your rights by visiting the FCC Consumer Help Center.

Recognize and prevent phone scams

Learn how to protect yourself from caller ID spoofing and other kinds of phone fraud.

OVERVIEW

Caller ID spoofing and other phone scams
Unwanted calls may be scams, sales pitches, or other annoyances. They may also be fraudulent or illegal. Caller ID spoofing occurs when a caller purposely displays incorrect caller ID information. Often this is done in an attempt to commit fraud or otherwise cause harm to the recipient of the call. Spoofing can include robocalling, phone spamming, phantom debt collection, and voice phishing.

Phone scam tactics
Phone scams can be difficult to detect, so pay special attention to calls that:

  • Request that you verify personal data (such as your Social Security number).
  • Use an automated voice instructing you to return their call.
  • Instruct you to return their call at a different phone number than the one shown by Caller ID.
  • Claim to be a computer technician with a technical support company requesting remote access to your computer.
  • Claim you have won a sweepstakes, contest, or other item of value.
  • Claim you owe a debt or fine and ask that you take care of it today (popular scams are bad actors claiming to be from the IRS or SSA – report those here IRS SCAMS and here SSA SCAMS )
  • Request you verify a PIN code by phone without you having personally initiated an update to an account, service, or profile.

Protect yourself from deceptive callers

  • Use caution when giving out or verifying personal or financial information over the phone. Initiate the call yourself and only call a phone number that you can verify as legitimate.
  • Register your phone number with DoNotCall.gov.
  • Stay informed and know your rights by visiting the FCC Consumer Help Center.
  • If you believe you are being contacted from someone using one of our telephone numbers, you can provide us with information here: